Oct 2, 2023 |
Powerhouse Announces Michelle Egan’s Promotion to Chief Operations Officer (COO)
Crowley, TX – 10/2/2023 – Powerhouse, a leader in national commercial infrastructure management services, is proud to announce the promotion of Michelle Egan from Executive Vice President of Exterior Services to the position of Chief Operations Officer (COO). This promotion is a significant milestone in Egan’s 10-year journey with the company, which has been marked by remarkable dedication, visionary thinking, and outstanding leadership.
Egan’s ascent within Powerhouse is a testament to her unwavering commitment to the company’s growth. From her start with Powerhouse in 2013, she has consistently demonstrated a deep dedication to the organization. Her pivotal contributions include the growth and development of the Exterior Services Division, playing an integral role in the integration of multiple acquisitions into one unit, and establishing and successfully implementing operational processes across all divisions for Powerhouse, which have been instrumental in advancing the organization.
Furthermore, Egan’s close collaboration with the operations team has not only created a legion of Raving Fans but has also been instrumental in ensuring ongoing customer success throughout her tenure at Powerhouse. Her ability to foster a culture of exceptional service and excellence drives the company’s commitment to continued growth and customer satisfaction.
As Powerhouse continues to look towards growth and opportunity, Egan’s promotion to COO couldn’t be better timed. Her strategic insights, operational expertise, and ability to lead cross-functional teams make her the perfect fit for this key position. With a history of consistently delivering results and fostering a culture of continuous improvement, Egan is well-prepared to lead the company into a future marked by innovation and excellence.
In her new role as COO, Egan will oversee and coordinate various aspects of Powerhouse’s operations, ensuring seamless collaboration between different departments and reinforcing the company’s commitment to excellence. With this new leadership, Powerhouse is poised to reach new heights, enhance customer experiences, and drive continued innovation in the infrastructure management sector.
“We are thrilled to have Michelle Egan step into the role of Chief Operations Officer. Her promotion is a testament to her unwavering dedication, visionary thinking, and leadership skills,” Amber Alvarez, CRO of Powerhouse. “We have the utmost confidence in her ability to lead our company to new heights and continue our tradition of excellence.”
Please join us in congratulating Michelle Egan on this well-deserved promotion. Powerhouse looks forward to the innovative and exciting future that lies ahead under her leadership.
For further information and media inquiries, please contact:
Gia Burt
Marketing and Sales Support Manager
marketingsupport@powerhousenow.com
About Powerhouse
Founded in 2004 and headquartered in Crowley, TX, Powerhouse (www.powerhousenow.com) is one of the largest national providers of facility maintenance, exterior services management, and multi-site enhancement services. Executing services at more than 150,000 locations annually across all 50 states, the company supports top brands in Retail, Banking and Finance, Commercial Real Estate, Healthcare, Hospitality, Multifamily Dwellings, and Senior Living Facilities with an unwavering commitment to and investment in its people, process, and technology. Powerhouse implements today what will move people through the experiences of tomorrow.
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May 5, 2023 |
Powerhouse Promotes Michelle Egan to Executive Vice President of Exterior Services
Industry Veteran to Lead Exterior Services Division Focusing on Operations, Team Motivation and Customer Satisfaction for Powerhouse
CROWLEY, TX- (Insert Date)- Powerhouse, a national commercial infrastructure management services provider, today announced the advancement of Michelle Egan to Executive Vice President of Powerhouse’s Exterior Services division. This announcement comes on the heels of the extraordinary work that Egan did as she played an integral role in the transition for Powerhouse following the monumental acquisitions of Dentco in 2021 and Advanced Service Solutions in 2022.
“Since joining Powerhouse in 2013, Michelle has a been an invaluable member of the leadership team, moving through positions in Business Development and eventually leading our estimating division. In 2022, she helped to spearhead the integration of our Advanced Service Solutions acquisition and further combination of our Powerhouse Exterior Services and Dentco into one unit,” said Robert Blake-Ward, Principal, Powerhouse. “A tireless advocate for our customers and our associates – as a rising leader in the industry, Michelle will continue to innovate and provide a best-in-class experience for our customers.”
As Executive Vice President of Exterior Services, Egan’s focus will be on profit and loss management, operational excellence, and growth for the Exterior Services division across all service lines which include landscape, snow and ice management, and parking lot services.
Prior to this role, Egan served as the Senior Vice President of Business Development, Sales Operations where she was responsible for interdepartmental communication, coordination of projects through the sales and execution pipeline, customer satisfaction and pre and post operational analysis.
“I am thrilled to lead our Exterior Services division,” said Egan. “Exterior Services is a huge industry in the US with opportunity to deliver an easier solution for national multi-site companies. I am excited to grow that vision. We have the best team in the business – a team of exterior industry experts that are passionate about delivering best-in-class service and communication. Our clients are busy, busier than they have ever been, with responsibility for multiple maintenance trades at their locations. We are subject matter experts for exterior services, and we become an extension of our client’s team helping to maintain brand standard appearance and safety for their grounds.”
Egan holds a degree from Indiana University’s Kelley School of Business, B.S. in Business, Marketing, and International Business. She has also served as a member of the Ethics committee for CONNEX, formerly Professional Retail Store Maintenance, as well as an being an inaugural advisory board member for CMPG’s C-StorePoint events.
Egan’s extensive background in exterior services, business development, national sales, executive leadership, and portfolio management gives her an excellent understanding of Powerhouse, and its vision for the Exterior Services division, which makes her an exceptional selection for this role.
About Powerhouse
Founded in 2004 and headquartered in Crowley, TX, Powerhouse (www.powerhousenow.com) is one of the largest national providers of facility maintenance, exterior services management, and multi-site enhancement services. Executing services at more than 150,000 locations annually across all 50 states, the company supports top brands in Retail, Banking and Finance, Commercial Real Estate, Healthcare, Hospitality, Multifamily Dwellings, and Senior Living Facilities with an unwavering commitment to and investment in its people, process, and technology. Powerhouse implements today what will move people through the experiences of tomorrow.
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LinkedIn: https://www.linkedin.com/company/powerhousenow/
Apr 17, 2023 |
Andrew Brezezinski
VP of Healthcare Business Development-Powerhouse
The healthcare industry has seen a significant rise in mergers and acquisitions in recent years, leading to a dispersed network of facilities located in different regions across the country.
Given the scale of the undertaking, organizations with such a wide-spread geographic presence often need help with managing facility maintenance. Powerhouse, a company specializing in facility services, is ready to help organizations tackle and overcome these hurdles with its centralized approach.
Through its scope for nationwide coverage, Powerhouse offers multi-site enhancement services, coordinating budgeted rollouts and refresh programs on time without compromising quality. Powerhouse provides comprehensive exterior service management and facility maintenance services that meet the unique needs of healthcare facilities. Its offerings encompass internal and external maintenance, which renders a diverse, customizable suite of services to various client requirements and ensures seamless operations of client facilities.
“Our business strategy is customer-centric in nature, which entails prioritizing the fulfillment of our client’s specific needs and expectations rather than forcing our own preferences on them.”
Each one of Powerhouse’s nationwide services is supported by its innovative, proprietary technology stack. For multi-site enhancement services, Infinity software schedules rollout programs and keeps clients informed about project progress. The exterior management services use a quality services management system (QSM) with real-time visibility and a smartphone app, while facility management services employ Atlas, a work ticket management system that provides clients with comprehensive reports and dashboards.
Due to its centralized structure, Powerhouse is able to seamlessly integrate with its clients’ services and act as an extension of their operations. The company is able to ensure consistent, high-quality service delivery in the management and maintenance of thousands of sites under its purview. In addition, its transparent approach to trades and transactions allows clients to easily view and verify all activities, providing greater visibility and accountability.
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Mar 3, 2023 |
Paula Kirk named Executive Vice President, In Powerhouse’s Facilities Maintenance Department.
Industry Executive to Lead Facilities Maintenance Division at Powerhouse
Crowley, TX March 3, 2023 -Powerhouse has announced the hiring of Paula Kirk as its new Executive Vice President of Facilities Maintenance.
With over 20 years of direct real estate and facilities management experience and having held several positions within CBRE, Paula brings tremendous knowledge and expertise to the role. In her most recent role, Paula served as the account lead to one of the world’s largest logistics companies, responsible for a team of more than 200 professionals providing facilities maintenance and repair services in addition to back-office support.
Her prior experience includes solution development and transition support, as well as serving as the operations and account lead for several large retail clients.
Paula has had significant experience managing dispersed portfolios across all regions, large teams, and an extensive supplier network. Paula’s client-centric approach and process-driven management style mean she will continue to deliver and exceed the expectations of our customers here at Powerhouse.
In her new role as EVP of Facilities Maintenance, Kirk will focus on profit and loss management, operational excellence, and growth for facilities maintenance across the facilities maintenance department.
“We are excited to have Paula joining the ranks here at Powerhouse, and with the vast industry knowledge and experience she has, we look forward to seeing her elevate our Facilities Maintenance division to new heights both for our team internally as well as for our customers.” -Robert Blake Ward, CEO Powerhouse.
Feb 17, 2023 |
Amber Alvarez Promoted to Chief Revenue Officer by Powerhouse
Industry Executive to Lead Revenue Generation, Integration, and Alignment Functions for the Powerhouse Organization.
Crowley, TX January 23, 2023 -Powerhouse has announced the promotion of Amber Alvarez to the position of Chief Revenue Officer. In this new capacity, Alvarez will drive better integration and alignment between all revenue-related functions, including marketing, sales, customer support, pricing, and revenue management.
Alvarez has served on Powerhouse’s executive team for nearly a decade, joining the company in 2013 as Vice President of National Accounts. Her contributions have helped Powerhouse achieve record year-over-year growth and introduced new service platform offerings. Alvarez served in this role until 2016 when she was promoted to Vice President of Business Development and began to lead the business development team
In 2017 Alvarez advanced to Senior Vice President of Business Development, where she was responsible for the company’s customer acquisition and marketing strategy creation and implementation. She led cross-discipline program development opportunities, pricing strategy alignment, and all-around problem solving—drawing on 20 years of sales and leadership experience. A significant contributor to her success to date is an unwavering commitment to supporting customers with an open mind and an extensive network of cross-functional knowledge and service experts; Alvarez maintains a continued aim to operate as a trusted advisor regardless of the scope of a customer’s concern. This unwavering commitment to furthering customer support alongside organizational growth for Powerhouse makes Alvarez an exceptional selection for the role of Chief Revenue Officer.
“Amber has been a key member of the powerhouse leadership team over the last ten years, starting with us in a direct sales role and quickly moving into managing sales teams and our overall marketing strategy. She has been instrumental in leading our business development efforts, extending our service offerings, and providing market-level leadership,” said Robert Blaek-Ward, CEO of Powerhouse. “During her tenure, she has steadily taken on increasingly complex assignments and proved herself a pivotal member of the team integrating our acquisition activities since 2019. As she steps into this new role, we as an organization stand behind her and look forward to her continued efforts in providing best-in-class solutions to our client roster.”
Before joining Powerhouse, Alvarez worked for Aramark as Director of Sales and Marketing and GE as a National Accounts Manager. Both of these opportunities played heavily into her upward trajectory at Powerhouse. In these roles, she was first exposed to and then honed her broad skill set to include organizational and team development and customer acquisition of the nation’s largest retailers.
Alvarez holds a Bachelor of Science degree in Communications and Advertising from The University of Tennessee, Knoxville. She has been an active member in various industry associations such as RFMA and Connex (formerly PRSM)—serving on the latter’s Sustainability Committee. Her work has earned her several industry and company accolades. Lastly, her passion for service extends well beyond her professional life. Alvarez is actively involved in community programs that support at-risk youth.
Dec 19, 2022 |
Powerhouse Promotes Sue McCarty to Executive Vice President Operations
CROWLEY, TX- (12/19/2022)- Powerhouse, a national commercial infrastructure management services provider, announced the advancement of Sue McCarty to Executive Vice President of Operations. This announcement comes following Sue’s extraordinary work and integral role in spearheading the growth of Powerhouse’s Multi-site Enhancement Services division.
“Sue McCarty has been an invaluable member of the Powerhouse family for more than 11 years, moving from support functions to project management and senior leadership positions inside all three operating divisions. As a past recipient of both our Vision and SOUL leadership awards, Sue knows what it takes to build outstanding teams, drive results and create future leaders. In this new role, I am confident Sue will continue to ensure that Powerhouse customers receive a raving fan experience and can continue to trust us with their most critical programs and projects,” said Robert Blake-Ward, CEO of Powerhouse.
As Executive Vice President of Operations, McCarty will focus on profit and loss management, operational excellence, and growth for operations across exterior services, facilities maintenance, and our multi-site enhancement services.
Prior to this role, McCarty served as the Vice President of Operations. She was responsible for ensuring the deployment of productive, cost-effective systems and processes supporting the organization’s goals and objectives and creating organization and customer synergy via inter-departmental alignment initiatives and customer engagement and support strategies.
“I am extremely excited for this opportunity,” said McCarty. “I am looking forward to continued work with our leadership team growing people, processes, and technologies to positively impact our customers, creating raving fans and lasting partnerships!”
In her time with the organization, McCarty has collaborated with numerous Powerhouse clients, overseen thousands of projects and rollouts, invested time in over 10,000 locations, and currently leads a team of more than two hundred, including four Vice Presidents.
Outside of the office, McCarty serves as a member of the Project Management Institute (Fort Worth Chapter) and is an avid supporter of and an active participant in youth programs driven by local schools.
About Powerhouse
Founded in 2004 and headquartered in Crowley, TX, Powerhouse (www.powerhousenow.com) is one of the largest national providers of facility maintenance, exterior services management, and multi-site enhancement services. Executing services at more than 150,000 locations annually across all 50 states, the company supports top brands in Retail, Banking and Finance, Commercial Real Estate, Healthcare, Hospitality, Multifamily Dwellings, and Senior Living Facilities with an unwavering commitment to and investment in its people, process, and technology. Powerhouse implements today what will move people through the experiences of tomorrow.
Follow us:
LinkedIn: https://www.linkedin.com/company/powerhousenow/
