Powerhouse has acquired Advanced Service Solutions, a Hammonton, New Jersey based national provider of both interior and exterior facility maintenance services.
“As we continue our growth strategy, we are always looking for opportunities to enhance our existing services and exceed our clients’ expectations,” said Robert Blake-Ward, Principal, Powerhouse. “Advanced Service Solutions has strong customer-focused teams and we are excited to compliment Powerhouse’s service offering with this acquisition.”
Advanced (www.advancedservice.com), founded in 2007 by Jeff Tunis, began as a locally based snow and landscape provider. The company grew through acquisition of businesses that complimented their service offering. They entered the interior facility repair space through the acquisition of Total Facility in 2019 and Coast Workplace Solutions in 2021. “We are excited by the benefits this combination will bring to our team members and the blended customer base,” said Tunis.
“We are excited to welcome Advanced to the family of Powerhouse companies. This acquisition will continue to strengthen our position as one of the top national facility maintenance services providers and will allow us to expand the range and depth of services for our clients,” Blake-Ward added. “Along with like-minded cultural values, Advanced’s operational platform mirrors the Powerhouse approach of creating raving fans.”
Click here to read the full release.
Powerhouse is excited to announce the promotion of Eric Brownlee to Chief Customer Officer of Exterior Services, powered by DENTCO. Brownlee is an industry veteran with years of experience leading customer focused teams. As Chief Customer Officer, his focus will be on educating, coaching, and mentoring a talented team of Exterior Service Management professionals that are known for creating clients into raving fans.
“As we have grown into the fourth largest exterior services management company in the country, our focus on exceeding our clients’ expectations is a must,” said Robert Blake-Ward, Principal, Powerhouse. “Eric has built strong customer-focused teams and we are excited to recognize Eric’s talent and skills with this new role.”
Prior to this role, Brownlee was the Senior Director of Exterior Services, powered by DENTCO with responsibility for expanding and cross selling the company’s business unit focused on external grounds upgrade and maintenance functions. This included oversight of field resources, related operations, opportunity identification and staff empowerment.
“I am excited to take on this new role,” said Brownlee. “I am focused on enabling my team to give our clients the confidence that their sites are well-cared for all year long with complete exterior services and maintenance. I want our clients to be raving fans of Powerhouse and my team and I are focused on enhancing our relationships with them.”
Brownlee holds two degrees from Ohio State University: an Associate of Applied Science (AAS) in Business Management and an AAS in Landscape Construction. He is a certified arborist through the International Society of Arboriculture (ISA) and the Snow and Ice Management Association (SIMA). He is also a longstanding active member of the National Association of Landscape Professionals (NALP).
Click here to read Brownlee’s full release.
The Powerhouse crew is kicking off the new year with a great line-up of networking opportunities.
As we travel from event to event, we look forward to connecting with our industry partners and friends!
Powerhouse’s current show participation calendar follows:
StorePointFresh: January 22-26, 2022 View Event Website
ATMIA US Conference: February 8-10, 2022 View Event Website
EV Charging Infrastructure West: February 15-16, 2022 View Event Website
RestaurantSpaces: February 27 – March 1, 2022 View Event Website
RFMA Annual Conference: March 13-15, 2022 View Event Website
Fintech Meetup: March 22-24, 2022 View Event Website
Greater Charlotte Apartment Association: March 24, 2022 View Event Website
BuildPoint: April 10-13, 2022 View Event Website
IDN Summit Spring: April 11-13, 2022 View Event Website
Bank Facilities Forum: April 11-13, 2022 View Event Schedule
CONNEX National Conference: April 25-27, 2022 View Event Website
Apartment Association of North Carolina – 2022 Conference: SHIFT: May 16-18, 2022 View Event Website
Breathroughs22: June 21-24, 2022 View Event Website
ASHE Annual Conference: July 17-20, 2022 View Event Website
IDN Summit Fall: August 29-31, 2022 View Event Website
Bank Customer Experience Summit: August 31 – September 1, 2022 View Event Website
HealthPoint: September 11-14, 2022 View Event Website
GSX: September 12-14, 2022 View Event Website
C-BuildPoint: September 18-21, 2022 View Event Website
Vizient Summit: September 19-22, 2022 View Event Website
SeniorLivingPoint: October 16-19, 2022 View Event Website
To speak with a Powerhouse representative during or outside of these events, please email or call #833-574-7253.
A Little More About The Powerhouse Family
Founded in 2004, Powerhouse implements today what will move people through the experiences of tomorrow by offering facility maintenance, exterior services management, and multi-site enhancement services. Executing more than 136,000 project locations annually across all 50 states, the company supports top brands in Banking and Finance, Commercial Real Estate, Healthcare, Hospitality, Food Service, Multifamily Dwellings, Retail, and Senior Living Facilities with an unwavering commitment to and investment in its people, process, and technology. Our teams and trusted partners deliver a broad suite of facilities maintenance, exterior service management, and rollout programs —with each program being managed by a team of skilled talent with singularly-focused roles for the most efficient and timely completion.
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Powerhouse is thrilled to announce the appointment of Maria Clavijo-Demchalk as Vice President of Operations, Facility Maintenance. Maria is an industry veteran with more than 20 years of experience leading operations and service focused teams. As Vice President of FM Operations, her focus will be on delivering Powerhouse’s vision, to have a positive and lasting impact on people, through leading a talented team of Powerhouse professionals that are known for an unparalleled sense of urgency.
“As we execute against our growth strategies, our operations need to be scalable with a focus on creating raving fans,” said Robert Blake-Ward, Principal, Powerhouse. “Maria has a strong ability to build customer-focused teams and enhanced operational efficiencies. We are confident that Maria is the right leader to increase our facilities maintenance productivity and profitability and we are excited to have her join the team.”
Prior to joining Powerhouse, Maria held leadership roles with FM Facility Maintenance and Vixxo. In her new role, Maria will provide outstanding service to clients giving them piece of mind and allowing them to focus on their core business needs
“I am excited to join Powerhouse and deliver on its core values of great service, honesty and integrity,” said Maria. “I am focused on making each of our clients a raving fan of Powerhouse and enhancing a strong and engaged service-focused team.”
Maria holds a Bachelor of Science degree in Industrial Engineering from Universidad del Norte and a Master of Science in Industrial and Systems Engineering from Florida International University. She is also a Certified Change Management Professional and Scrum Master Certified.
Click here to read Clavijo-Demchalk’s full release.
Here at Powerhouse, we take safety as a top priority. Over the past several months, like most, we had to shift and pivot to align with the changing times. We recently had the opportunity to interview Sue McCarty, our Senior Vice President of Operations, to get the inside scoop on how Powerhouse has maintained safety in our remodel and refresh projects amidst a pandemic.
Our world drastically changed at the onset of COVID-19. Despite the challenges Powerhouse endured, when it came to completing our remodel and refresh projects, one thing remained: our company’s foundation – People, Process, and Technology. Powerhouse took an agile approach and pivoted by implementing strategies in these three core areas to keep employees and customers safe. Let’s take a look at how Powerhouse became stronger than ever to take on the challenges of tomorrow.
People – Keeping Employees and Customers Safe
Here at Powerhouse, we believe in creating partnerships and “raving fans.” In a pandemic, that means doing everything we can to partner with our clients on COVID protocols. Sue explained that our safety managers got to work on a manual that outlined everything Powerhouse would require to prevent the spread of the virus, including barricading off areas, wearing masks and gloves, and even implementing temperature checks. By closely following these guidelines alongside the guidelines laid out by our clients, we were able to continue your projects while preventing the spread of COVID. In fact, Sue explained that our field employees are still following these COVID protocols, as we understand that your remodels and refreshes should not bring about worries of spreading the virus. Powerhouse worked tirelessly to keep your businesses looking better than ever while maintaining the safety of your customers and employees.
Process – Implementing Processes to Ensure Safety
Preventing the spread of COVID is a process, and luckily at Powerhouse, creating effective and efficient processes is one of our specialties. Powerhouse works with many essential businesses, meaning when our world seemingly stopped, many projects couldn’t. That’s when Powerhouse got to work implementing processes that were sure to keep everyone safe. “We put a checklist in place,” explained Sue, “[so] every single day the team would have a safety meeting and literally check a box” for every protocol item and person. By taking a proactive approach and quickly reacting when necessary, Powerhouse successfully completed a multitude of projects, prioritizing safety in each and every business we entered.
Technology – Utilizing Technology to Prevent the Spread
Constant, quick communication has always been a priority at Powerhouse, and this became ever so important once COVID hit. Utilizing our best-in-class technology, Powerhouse integrated our COVID protocol safety checks into our digital platform. Just as our project managers can see our project milestones within our portal, they can now see the results of the safety checks every day, allowing them to be responsive to any issues and quickly pivot if need be. Connectivity between our field employees, project managers, as well as our clients became the key to ensuring safety, none of which would have been possible without our top-tier technology systems.
Project Spotlight – Persevering in a Pandemic
While discussing safely persevering during a pandemic, Sue could not help but rave about a major remodel program for a big-box retailer that Powerhouse recently had the honor of leading. Beginning in June of 2020, Powerhouse completely gutted and reinstalled an entire section of each store – 253 stores in fact – all while following COVID guidelines and maintaining safe work environments. Powerhouse was determined to finish the project and was happy to jump the necessary, constantly changing hurdles if it meant ensuring your safety and success. Sue was excited to say the program was a success on several levels. “Great program, raving fan of a customer, the team knocked it out of the park during some difficult times of transitioning through COVID,” Sue exclaimed. Now the client has a fresh new space in each store that is sure to draw in the customers, and the safety of their employees and customers was never compromised along the way.